Terms and Conditions

‘PropertyRender.com’ is a trading name of APIRender.com Pty Ltd (“APIRender.com” or referred to herein as “us”, “we”, “our” or “the website”). Users of this Website and our products and services agree to be bound by the following Terms and Conditions (“Terms”). We reserve the right to update these Terms when required, and it is the responsibility of the user to review the Terms and Conditions regularly.

Use of this Website and Materials

Content on this Website such as images, photographs, logos and videos (“Materials”) are protected by copyright, design and trademark legislation and under national laws in each country, and international treaty provision. You must not copy, change or use these materials for commercial gain. A breach or violation of any of the Terms will automatically terminate users’ permission to use our material and all materials must be destroyed and deleted.

User’s Submissions

Unsolicited communication or materials submitted to us through the Website’s contact form or via electronic mail, excluding personal information, including questions, comments, suggestions or similar will be treated as non-confidential and non-proprietary by us. Users who submit the communications agree to grant us a royalty-free, perpetual, irrevocable, non-exclusive licence to use, publish, edit, reproduce, translate, distribute and display in any current or future media platforms.

Modifications to the Service and Prices

Prices for our Products are subject to change without notice. We try to ensure that all Product descriptions, pricing, and shipping costs are accurate, however errors may occur at times, and any errors will be corrected as soon as possible. We shall not be liable to you or to any third-party for any price change, modification, interruption or discontinuance of the Service. When placing an order on this Website or via email you are entering a legally binding contract with PropertyRender.com in which you are agreeing to purchase the goods and services subject to these Terms and Conditions.

Revisions

No fees apply for reasonable additional changes, unless they involve structural modifications requiring re-modelling or the project has already reached Step 5 of our production process. In such cases, changes will incur a cost of 25% of the original render price for aesthetic changes and 100% of the original render price for structural changes. We will advise you of any applicable charges before commencing further work.

Variations

Any changes to the agreed scope of work will be quoted separately and may affect delivery timelines. Work will not commence on variations until the revised scope and pricing have been agreed in writing.

Cancellation

All completed work will be invoiced if a project is cancelled after commencement. Deposits are non-refundable once work has commenced. We reserve the right to invoice for work completed up to the point of cancellation, calculated on a pro-rata basis.

Links

Our Website may include links to blogs and other third-party Websites that are not affiliated with us. We accept no responsibility for reviewing the content on these third-party Websites and do not accept any liability for materials, Products, and services available on these third-party Websites. Any complaints relating to the third-party Website should be directed to its owner/s and not us. We are not responsible for any harm or damages incurred from the use or purchase of materials, Products, and services from these third-party Websites. We encourage you to carefully review any third-party Website’s Policies and accept any Terms and Conditions before engaging in any transaction on a third-party Website or using any of their materials, Products, and services.

As you browse our website we may automatically collect information about your IP address, pages visited and type of computer and browser used to assist us in improving its operating system and user experience. We use Google Analytics to collect this information.

Personal information will be stored within Australia and industry best practices are employed to ensure your personal information is not misused, altered, lost, accessed or destroyed. Your information may only be disclosed if we are required to do so by law or if you violate our Terms & Conditions. Please review the Privacy Policy for further information.

Contract Formation

When placing an order on this Website or by email you are entering a legally binding contract with us in which you are agreeing to purchase the goods and services on and subject to our Terms and Conditions. A contract exists when your payment has been made or a quote has been accepted in writing. Please note that we are not obliged to accept your order and retain the right not to accept an order at any time, for whatever reason at our sole discretion. You must not transfer, charge, assign or dispose of the contract, without the prior written consent from us. We reserve the right to transfer, charge, assign or terminate the contract at any time.

Products

We provide property marketing services that include, but are not limited to, floor plans, image editing, 3D rendering products, animations, video editing, and virtual staging and other project marketing materials. We use the information that you provide us to produce these products to the best of our ability. Any adjustments requested after the completed product has been delivered to the client may be granted at our discretion and may incur an extra cost in which you will be notified prior to the extra work commencing. It is your responsibility to provide as much information as possible when submitting your order using our order form. Although we will fulfil your order at the best of our ability using the information you provide, we cannot guarantee that the final products and services we provide will be free from errors or inaccuracies. We are not liable for any damages, claims or legal action resulting from the use of any materials provided by us or if the materials provided are considered false or misleading by any third parties.

We are not liable for you or any third party for any damages including, but not limited to, lost profits, incidental, consequential or special damages as a result of how you have used the materials we have provided.

Website Services, Hosting and Maintenance

This section applies where we supply a project website, landing page or related web services (“Website”), whether paid or complimentary. If this section conflicts with any other section of these Terms in relation to a Website, this section prevails.

Scope. The Website is limited to the pages, features and functionality described in the quote. Unless expressly quoted, it does not include copywriting, search engine optimisation, paid advertising, CRM or third-party integrations, e-commerce, domain registration, email hosting, or ongoing content updates. Changes requested after the Client has approved the Website for launch are Variations and will be quoted separately.

Managed service. The Website is supplied as a fully managed service and must remain hosted and administered by us. The Website, including its structure, functionality, configuration, code and technical implementation, is not transferable, exportable or migratable to the Client’s servers, another developer or a third-party hosting provider.

Ownership. The Client retains ownership of its domain name, branding, written content, images and other materials it supplies. We retain ownership of the Website build, structure, functionality, code, technical configuration and any systems or processes used to create and operate it. The Client receives a non-exclusive, non-transferable right to have the Website displayed at the live URL for the hosting period, and no other rights in the Website.

Client content and compliance. The Client is responsible for the accuracy, legality and currency of all content published on the Website, including pricing, availability, floor plans, specifications, disclaimers and any statements made to purchasers. The Client is responsible for ensuring the Website complies with all laws that apply to its project, including property advertising, consumer and privacy laws. Where the Website collects enquiries or personal information, the Client is responsible for how that information is used, stored and disclosed, and for providing its own privacy policy.

Third-party services. The Website relies on third-party services including hosting infrastructure, domain and DNS providers, form and email delivery services, analytics and plugins. We are not responsible for the acts, omissions, pricing changes, outages or discontinuation of any third-party service, or for enquiries or emails that are not delivered or received.

Availability and performance. We make reasonable efforts to keep the Website available and performing, but we do not guarantee uninterrupted, secure or error-free operation. To the maximum extent permitted by law, we are not liable for downtime, outages, third-party service interruptions, security breaches, data loss, lost enquiries or consequential business losses arising from hosting-related issues. We do not guarantee any search ranking, traffic, enquiry volume, leads or sales.

Maintenance. Maintenance is limited to keeping the Website operational on our hosting environment. It does not include content changes, design changes, new features or fixing issues caused by the Client or its third parties.

Hosting period and renewal. Hosting is included for the period stated in the quote, commencing on the launch date. After that period, continued hosting and maintenance is subject to an annual fee payable in advance. If the Client does not renew, the Website may be taken offline and we have no obligation to retain the Website, its content, enquiry data or backups.

Suspension. We may suspend or remove the Website without liability if any invoice is overdue, if the Website contains content we reasonably consider unlawful, misleading or infringing, or if it poses a security risk.

Complimentary websites. Where a Website is offered on a complimentary basis, it is conditional on the Client proceeding with the complete rendering package quoted. It is not redeemable for cash, transferable to another project or available as a standalone service.

Nothing in this section excludes any rights the Client has under the Australian Consumer Law that cannot be excluded. Our liability in connection with the Website is otherwise subject to the Limitation of Liability section of these Terms.

Terms of Delivery

The total project timeline for each product or service is outlined on our website or predetermined prior to commencing a project. However, some delays with feedback as well as unforeseen situations may cause shifting of the deadline to a later date. We will do our best to advise you in writing of any delays in your project. We are not responsible for any damages including, but not limited to, lost profits, incidental, consequential or special damages as a result of delays in the delivery of the materials.

Delays and No-Damages for Delay

All delivery dates and timelines are estimates only and are not guaranteed. We are not liable for any loss, penalty, liquidated damages, or consequential damage of any kind arising from delays in delivery, regardless of the cause. Any delay does not entitle the Client to cancel the contract or withhold payment for work already completed or in progress.

Copyright

You must have the rights or permissions from the relevant parties to submit any photos, drawings, plans and any other materials or information to us if you wish to use our service.

By using our service you guarantee that any elements of photos, text, designs, blueprints, graphics, trademarks, or any other artwork that you have provided are either owned by you or you have been granted permission by the owner. You or the party you are representing own all materials transferred to you once your order with PropertyRender.com has been completed and full payment has been received.

Usage Rights and Intellectual Property

Upon receipt of full payment, the Client receives a non-exclusive, perpetual licence to use final deliverables for marketing and promotional purposes. This licence does not include the right to modify, resell, or sub-licence the deliverables without our prior written consent. We retain all intellectual property rights in the underlying methodologies, processes, and tools used to produce the deliverables. We retain the right to use all work produced for portfolio, marketing, award, and promotional purposes, including publication on our website and social media channels.

Payment Security

All payments are processed by a third party payment gateway; PayPal and Stripe. We also provide bank transfers as a method of payment if required for large projects.

Indemnity

We are not liable for any damages, claims or legal action resulting from the publication of any products and marketing materials provided by us and used by the client. The Client shall indemnify and hold us harmless against any claims, losses, damages, and liabilities (including legal costs) that are the result of the Client’s or any third party’s use of the deliverables, including but not limited to purchasers, investors, or contractors relying on the materials.

Promotional Use

We retain the right to use the images and materials produced for purposes of marketing and promotion of APIRender.com, PropertyRender.com, Laurent Visuals, and associated brands and services.

Disclaimer

All information on the Website is to be used for general information purposes only. To the maximum extent permitted by law, all representations and warranties, whether express or implied, with respect to such information, services, Products and materials, including, but not limited to, warranties of non-infringement, merchantability, and implied warranties resulting from course of performance or course of dealing are disclaimed.

All renders, animations, and website visuals produced by us are artistic impressions only. They are subject to change and must not be relied upon for construction, engineering, sales guarantees, or contractual representations. We accept no liability for any discrepancies between visualisations and final constructed outcomes.

Force Majeure

We are not liable for any delay or failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, power or internet outages, or acts of third parties. In such circumstances, our obligations will be suspended for the duration of the event.

Limitation of Liability

To the maximum extent permitted by law, our total liability to you for any claim arising out of or in connection with these Terms or the services provided is limited to the fees actually paid by you for the relevant services. This applies to all claims whether in contract, tort, or otherwise, and includes any direct, indirect, incidental, or consequential loss arising from the use of the deliverables.

Returns

You are protected by your rights under the Australian Consumer Law, however we do not offer refunds if you simply change your mind or do not require the products we have provided you with as per your initial order.

Communications and Notices

Communications between you and us will be electronic, and you agree to this means of communication and acknowledge that all information, correspondence, contracts and notices provided to you by us comply with any legal requirements that such communications be in writing.

Notices to us must be sent via email to hello@propertyrender.com. Notices are classified as received by us immediately if submitted via our Website or 24 hours via email, and we are not responsible if the notice is not received because you have used an incorrect email address.

Variations to Terms and Conditions

We reserve the right to modify, add or remove parts of these Terms & Conditions at any time at our sole discretion. It is your responsibility to regularly review these Terms for changes, and any continued use of the Website confirms your acceptance to these changes and agreement to the Terms & Conditions.

Prohibitions

You must not misuse this Website. The transmission or distribution of any virus, worm, Trojan or the posting of any material that may be offensive in nature; hacking into the service; the corruption of data; or committing or encouragement of a criminal offence will be reported to the relevant enforcement authorities. We are not liable for any loss or damage caused by viruses or technologically harmful material experienced while using the Website, or as a result of using the Website or other Website linked from it. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

In using this Website, you agree that your use of the Website is at your own risk. We cannot guarantee or warrant that your use of the Website will be uninterrupted, secure or error-free. In using this Website and/or purchasing our Products and services you agree to indemnify, defend and hold harmless our directors, employees, consultants, and affiliates, from third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your breach of Terms.

Copyright Notice

Trademark Notice

All trademarks and logos (collectively “trademarks”) displayed on this Website are registered or unregistered trademarks or are licensed for use by third parties. Trademarks must not be used without the written permission of APIRender.com. Unauthorised use of our Trademarks is strictly prohibited.

Severability

In the event that an authority decides that any of the provisions of these Terms is unlawful, invalid or unenforceable to any extent, the subject Term will be severed from other provisions outlined in the Terms and Conditions, which will continue to be valid to the fullest extent permitted by law.

Governing Law

These Terms of Service and any separate Agreements whereby we provide you materials, Products and services shall be governed by and construed in accordance with the laws of the state of Queensland and the Commonwealth of Australia in addition to copyright, design and trademark legislation and under national laws in each country, and international treaty provision.

General Provisions

Please email any questions, queries or complaints you may have to hello@propertyrender.com

Last Updated: 1st July, 2025.